Responsible for hardware and software decisions and purchasing any\u00a0 necessary licenses\/software\/hardware\/services to fulfill associated Statement of Work<\/li>\n<\/ul>\n <\/div>[\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ constrain_group_1=”yes” bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”top” column_margin=”80px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_cascading_images image_1_bg_color=”#008dd4″ image_1_offset_x_sign=”+” image_1_offset_x=”0%” image_1_offset_y_sign=”+” image_1_offset_y=”0%” image_1_rotate_sign=”+” image_1_rotate=”none” image_1_scale=”1″ image_1_animation=”Grow In” image_1_padding=”auto” image_1_box_shadow=”none” image_1_max_width_desktop=”100%” image_1_max_width_mobile=”100%” image_1_image_width_mobile=”default” image_2_url=”1442″ image_2_offset_x_sign=”+” image_2_offset_x=”5%” image_2_offset_y_sign=”+” image_2_offset_y=”10%” image_2_rotate_sign=”+” image_2_rotate=”none” image_2_scale=”1″ image_2_animation=”Grow In” image_2_padding=”auto” image_2_box_shadow=”small_depth” image_2_max_width_desktop=”100%” image_2_max_width_mobile=”100%” image_2_image_width_mobile=”default” image_3_offset_x_sign=”-” image_3_offset_x=”0%” image_3_offset_y_sign=”-” image_3_offset_y=”0%” image_3_rotate_sign=”+” image_3_rotate=”none” image_3_scale=”1″ image_3_animation=”Fade In” image_3_padding=”auto” image_3_box_shadow=”none” image_3_max_width_desktop=”100%” image_3_max_width_mobile=”100%” image_3_image_width_mobile=”default” image_4_offset_x_sign=”+” image_4_offset_x=”0%” image_4_offset_y_sign=”+” image_4_offset_y=”0%” image_4_rotate_sign=”+” image_4_rotate=”none” image_4_scale=”1″ image_4_animation=”Fade In” image_4_padding=”auto” image_4_box_shadow=”none” image_4_max_width_desktop=”100%” image_4_max_width_mobile=”100%” image_4_image_width_mobile=”default” element_sizing=”default” image_loading=”default” border_radius=”5px” overflow=”visible”][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-right” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_gradient_text heading_tag=”h2″ color=”extra-color-gradient-1″ gradient_direction=”diagonal” text=”IT\/Security Project Contracting” margin_bottom=”10px”][vc_column_text css=”.vc_custom_1686168695127{padding-bottom: 25px !important;}”]For customers that require a more in-depth setup and configuration of the IT infrastructure, BMA will utilize our Security Gap Analysis (SGA) tool to assess the present IT environment and architect an updated environment to achieve a secure infrastructure according to industry standards. We will build the infrastructure over a six to 12-month period.<\/p>\nOnce complete, system management and maintenance will be handed off to the client\u2019s onsite IT or system administrator and\/or security officer. Alternatively, If desired by the client, BMA can take the role of Virtual System Administrator or Virtual Back-up System Administrator (see sections below) to continue to assist with management of the IT infrastructure. In any case, the on-going security aspects will be managed by the customer\u2019s on-site security officer\/team.<\/p>\n
Rates for IT\/Security Contracting will vary based on the requirements of the project. Estimated hours and costs will be detailed in a Statement of Work signed by the customer. Depending on the complexity of the project, up to three BMA team members (two IT, one Security) could be working on the project at any given time.<\/p>\n
Customer Responsibility:<\/strong>[\/vc_column_text] \n
\n- Onsite Security Officer<\/li>\n
- Sign-off for hardware and software decisions and purchasing any necessary licenses\/ software\/hardware\/services to fulfill associated Statement of Work.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”80px” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#f4f4f4″ scene_position=”center” top_padding=”80″ constrain_group_1=”yes” bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” enable_shape_divider=”true” shape_divider_color=”#ffffff” shape_divider_position=”both” shape_divider_height=”150″ bg_image_animation=”none” shape_type=”mountains”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” top_margin=”70″ constrain_group_1=”yes” bottom_margin=”70″ column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_gradient_text heading_tag=”h3″ color=”extra-color-gradient-1″ gradient_direction=”diagonal” text=”Virtual System Administrator” margin_bottom=”10px”][vc_row_inner content_placement=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-left” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”none” css=”.vc_custom_1686168946121{margin-bottom: 25px !important;}”]BMA will assist bank staff by providing specific remote systems administration functions for the IT infrastructure:[\/vc_column_text]
\n
\n- Routine patch management of servers, workstations, network equipment, firewalls, and some third-party applications.<\/li>\n
- Network management of switches, routers, and endpoint integration.<\/li>\n
- Firewall management for the following manufacturers: Fortinet, Palo Alto, and Cisco ASA.<\/li>\n
- Support in fixing vulnerabilities found through a vulnerability scanning software\/service.<\/li>\n
- User creation through Active Directory and email account creation\/setup. Annual Security Gap Analysis with two (2) project entitlements included for the year.<\/li>\n
- Audit Support and documentation including topology, workstation\/server reports, application reports, and project reports. Support in new service setups.<\/li>\n
- A monthly conference call to review current projects, planned projects, and other issues or services, including audit and examination support.<\/li>\n
- On call support with an SLA of 2 hours for emergencies, 4 hours for end-user support, 24 hours for projects and non-critical issues.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css_animation=”none” css=”.vc_custom_1686168744488{padding-bottom: 25px !important;}”]Customer Responsibility:<\/strong>[\/vc_column_text]
\n
\n- Onsite remote hand support<\/li>\n
- Onsite Security Officer<\/li>\n
- Onsite Auditor<\/li>\n
- Required to purchase BMA\u2019s support software licensing. (BMA currently requires the PDQ Software Suite for system management and documentation, and Beyond Trust Remote Support software for remote administration capabilities.)<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”80″ constrain_group_1=”yes” bottom_padding=”80″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner equal_height=”yes” content_placement=”top” column_margin=”80px” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” enable_animation=”true” animation=”fade-in-from-right” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_gradient_text heading_tag=”h2″ color=”extra-color-gradient-1″ gradient_direction=”diagonal” text=”Virtual Back-up System Administrator” margin_bottom=”10px”][vc_column_text css=”.vc_custom_1686069795847{padding-bottom: 25px !important;}”]For institutions that have a dedicated system administrator or IT staff, but would like the peace of mind or assurance of a back-up administrator, BMA will assist bank staff by providing specific remote systems administration functions for the IT infrastructure:[\/vc_column_text]
\n
\n- Emergency patching of servers, workstations, network equipment, firewalls, and some third-party applications.<\/li>\n
- Network support of switches, routers, and endpoint integration.<\/li>\n
- Firewall support for the following manufacturers: Fortinet, Palo Alto, and Cisco
\nASA.<\/li>\n - Support in fixing vulnerabilities found through a vulnerability scanning
\nsoftware\/service.<\/li>\n - User creation through Active Directory and email account creation\/setup.<\/li>\n
- Support in new service setups.<\/li>\n
- On call support with an SLA of 2 hours for emergencies, 4 hours for end-user
\nsupport, 24 hours for projects and non-critical issues.<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/2″ tablet_width_inherit=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][nectar_cascading_images image_1_bg_color=”#008dd4″ image_1_offset_x_sign=”+” image_1_offset_x=”0%” image_1_offset_y_sign=”+” image_1_offset_y=”0%” image_1_rotate_sign=”+” image_1_rotate=”none” image_1_scale=”1″ image_1_animation=”Grow In” image_1_padding=”auto” image_1_box_shadow=”none” image_1_max_width_desktop=”100%” image_1_max_width_mobile=”100%” image_1_image_width_mobile=”default” image_2_url=”1443″ image_2_offset_x_sign=”+” image_2_offset_x=”5%” image_2_offset_y_sign=”+” image_2_offset_y=”10%” image_2_rotate_sign=”+” image_2_rotate=”none” image_2_scale=”1″ image_2_animation=”Grow In” image_2_padding=”auto” image_2_box_shadow=”small_depth” image_2_max_width_desktop=”100%” image_2_max_width_mobile=”100%” image_2_image_width_mobile=”default” image_3_offset_x_sign=”-” image_3_offset_x=”0%” image_3_offset_y_sign=”-” image_3_offset_y=”0%” image_3_rotate_sign=”+” image_3_rotate=”none” image_3_scale=”1″ image_3_animation=”Fade In” image_3_padding=”auto” image_3_box_shadow=”none” image_3_max_width_desktop=”100%” image_3_max_width_mobile=”100%” image_3_image_width_mobile=”default” image_4_offset_x_sign=”+” image_4_offset_x=”0%” image_4_offset_y_sign=”+” image_4_offset_y=”0%” image_4_rotate_sign=”+” image_4_rotate=”none” image_4_scale=”1″ image_4_animation=”Fade In” image_4_padding=”auto” image_4_box_shadow=”none” image_4_max_width_desktop=”100%” image_4_max_width_mobile=”100%” image_4_image_width_mobile=”default” element_sizing=”default” image_loading=”default” border_radius=”5px” overflow=”visible”][vc_column_text css=”.vc_custom_1686168786941{padding-bottom: 25px !important;}”]Customer Responsibility:<\/strong>[\/vc_column_text] \n
\n- Primary Systems Administrator<\/li>\n
- Onsite \u201cremote hands\u201d support<\/li>\n
- Onsite Security Officer<\/li>\n<\/ul>\n <\/div>[vc_column_text css=”.vc_custom_1686168794658{padding-bottom: 25px !important;}”]Optional Services:<\/strong>[\/vc_column_text]
\n
\n- Annual Security Gap Analysis (TBD)<\/li>\n<\/ul>\n <\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”0″ constrain_group_1=”yes” bottom_padding=”0″ text_color=”light” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_spacing=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”]